Frequently Asked Questions

We are out-of-network and do not accept insurance or Medicare/Medicaid. However, we can provide you with a Superbill to submit to your insurance company for out-of-pocket reimbursement.

A superbill is a document used in healthcare, particularly in private practice settings, to provide patients with detailed information about the services they received during a session with a healthcare provider. It typically includes the provider's name, contact information, and identifying credentials, as well as the date of service and a breakdown of the services provided, including any diagnosis or treatment codes used for insurance billing purposes. Patients can use the superbill to seek reimbursement from their insurance company for covered services or to apply the expenses towards their deductible.

To determine if you have mental health coverage, the first thing you should do is check with your insurance carrier. Check your coverage carefully and find the answers to the following questions:

What are my mental health benefits?

What is the coverage amount per therapy session?

How many therapy sessions does my plan cover?

How much does my insurance pay for an out-of-network provider?

Is approval required from my primary care physician?

Yes, we do provide a sliding sale for financial hardship.

A practicum student counselor is a graduate student in counseling undergoing supervised clinical training as part of their education. They work under the guidance of licensed counselors to gain practical experience in providing counseling services to clients, such as conducting assessments, facilitating sessions, and developing treatment plans, in preparation for becoming licensed professionals themselves.

An LPC Associate is a mental health professional who has completed their graduate degree in counseling and is working towards full licensure as a Licensed Professional Counselor (LPC) in Texas. They have typically fulfilled their educational requirements and are in the process of completing their supervised practice hours. LPC Associates work under the supervision of a fully licensed LPC and engage in providing counseling services to clients while receiving ongoing supervision and guidance to further develop their clinical skills and competencies.

A fully licensed counselor, often referred to as an LPC (Licensed Professional Counselor), has completed the necessary graduate-level education in counseling or a related field, accrued a certain number of supervised practice hours, and passed the required licensing exams. They are qualified to independently provide counseling services to clients across a wide range of mental health issues.

An LMFT (Licensed Marriage and Family Therapist) is a counselor who specializes in working with couples and families to address relational issues. They have completed specific education and training focused on family systems theory and therapy techniques. LMFTs are licensed to provide therapy to individuals, couples, and families, helping them navigate relationship challenges and improve communication and intimacy.

An LPC-S (Licensed Professional Counselor Supervisor) is an LPC who has obtained additional training and experience to supervise other counselors who are working towards licensure. LPC-S counselors provide clinical supervision to LPC Associates, overseeing their work, providing feedback, and guiding their professional development. They ensure that LPC Associates meet the requirements for licensure and adhere to ethical and legal standards in their practice.

At Cy-Hope Counseling, we offer comprehensive mental health services to individuals and families of all ages. Our team of experienced counselors provides support for a wide range of concerns, including depression, anxiety, trauma, relationship issues, and more. From children and adolescents to adults and couples, we tailor our services to meet the unique needs of each client. Whether you're seeking support for yourself, your child, or your family, we're here to help you navigate life's challenges and find healing and growth.

Seeking out therapy is an individual choice. There are many reasons why people come to therapy. Sometimes it is to deal with long-standing psychological issues, or problems with anxiety or depression. Other times it is in response to unexpected changes in one's life such as a divorce or work transition. Many seek the advice of counsel as they pursue their own personal exploration and growth. Working with a therapist can help provide insight, support, and new strategies for all types of life challenges. Therapy can help address many types of issues including depression, anxiety, conflict, grief, stress management, body-image issues and general life transitions. Therapy is right for anyone who is interested in getting the most out of their life by taking responsibility, creating greater self-awareness and working towards change in their lives.

Every therapy session is unique and caters to each individual and their specific goals. It is standard for therapists to discuss the primary issues and concerns in your life during therapy sessions. It is common to schedule a series of weekly sessions, where each session lasts around fifty minutes. Therapy can be short-term, focusing on a specific issue, or longer-term, addressing more complex issues or ongoing personal growth. There may be times when you are asked to take certain actions outside of the therapy sessions, such as reading a relevant book or keeping records to track certain behaviors. It is important to process what has been discussed and integrate it into your life between sessions. For therapy to be most effective you must be an active participant, both during and between the sessions. People seeking psychotherapy are willing to take responsibility for their actions, work towards self-change and create greater awareness in their lives. Here are some things you can expect out of therapy:

Compassion, respect and understanding

Perspectives to illuminate persistent patterns and negative feelings

Real strategies for enacting positive change

Effective and proven techniques along with practical guidance

In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client.

However, there are some exceptions required by law to this rule. Exceptions include:

Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.

If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.

If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

In some cases a combination of medication and therapy is the right course of action. Working with your medical doctor you can determine what's best for you. It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness.

A number of benefits are available from participating in psychotherapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

Attaining a better understanding of yourself, your goals and values

Developing skills for improving your relationships

Finding resolution to the issues or concerns that led you to seek therapy

Learning new ways to cope with stress and anxiety

Managing anger, grief, depression and other emotional pressures

Improving communications and listening skills

Changing old behavior patterns and developing new ones

Discovering new ways to solve problems in your family or marriage

Improving your self-esteem and boosting self-confidence

Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you've faced, there's nothing wrong with seeking out extra support when you need it. In fact, therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you're at in life and making a commitment to change the situation by seeking therapy. Therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns and overcome whatever challenges you face.